Auto Assign Rules
Automatic Token Assignment
Choose how new tokens are automatically routed to doctors and counters.
Round Robin Assignment
Distribute new tokens evenly across all available doctors.
Priority-Based Assignment
Move Urgent priority tokens to the front of the queue automatically.
Least Busy Counter
Assign new tokens to the counter with the shortest current waiting list.
Doctor Preference Matching
Route returning patients to the doctor they last consulted, when available.
Fallback Rule
If no rule matches, assign to
Queue Categories & Priorities
Normal
Standard walk-in / booked visits
Default
Urgent
Moved ahead of Normal tokens in queue
High Priority
Senior Citizen / Emergency
Always served next, regardless of queue position
Top Priority
Service Hours
Auto-assignment active between