#TK001 - New Support Ticket
High Priority Billing Department
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Created By

Michael Carter

Hi,

I tried to make a payment through the portal, but it failed multiple times. My card was charged, but the system didn’t confirm the payment. Please assist urgently.

Every time I try to pay my bill online, it gives an error after entering card details. I'm unsure if the payment went through or if I should retry.I attempted to complete my payment, but the page froze after submission. I haven’t received a confirmation, and I’m worried the transaction might have failed or double-charged.

Attachments
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Report1.pdf 45 KB
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Image2.jpg 38 KB
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Rely To :

Martin Lisa ([email protected])